{"id":3451,"date":"2026-08-03T10:52:14","date_gmt":"2026-08-03T08:52:14","guid":{"rendered":"https:\/\/www.aqmanager.com\/management-of-internal-and-external-laboratory-test-requests\/"},"modified":"2026-09-09T18:32:45","modified_gmt":"2026-09-09T16:32:45","slug":"management-of-internal-and-external-laboratory-test-requests","status":"publish","type":"page","link":"https:\/\/www.aqmanager.com\/en\/lims-software\/lims-features\/management-of-internal-and-external-laboratory-test-requests\/","title":{"rendered":"Management of internal and external laboratory test requests"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":3767,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-edito.blade.php","meta":{"_acf_changed":false,"_yoast_wpseo_title":"LIMS Internal & External Test Requests - AQ Manager","_yoast_wpseo_metadesc":"Centralize and track your internal and external laboratory test requests. Simplify exchanges, accelerate validations, and improve responsiveness.","footnotes":""},"class_list":["post-3451","page","type-page","status-publish","hentry"],"acf":{"software":"lims","hero__layout":"screenshot","hero__tag":"LIMS Features","hero__title":"Management of internal and external laboratory test requests","hero__text":"Identify your samples, track each analysis in real time, enter your results, and automatically generate analysis reports and certificates of conformity in <a href=\"https:\/\/www.aqmanager.com\/en\/lims-software\/\">AQ Manager LIMS<\/a>.","hero__link":null,"hero__link_2":null,"hero__image_or_lottie":true,"hero__image":3456,"hero__lottie":"","blocks":[{"acf_fc_layout":"focus","focus__blocks":[{"acf_fc_layout":"quote_banner","quote__text":"AQ Manager is particularly flexible because we can customize workflows according to the type of tests and analyses to be performed.","quote__image":"","quote__name":"L.D.","quote__job":"Quality Manager - UCLouvain"},{"acf_fc_layout":"choice_software","choice_software__title":"Why choose our LIMS software for managing your test requests?","choice_software__text":"A complete <a href=\"https:\/\/www.aqmanager.com\/en\/lims-software\/\">management and tracking tool<\/a> for analyses and tests in your laboratory!","choice_software__video":"","choice_software__advantages":[{"choice_software_type":"icon","choice_software__advantage_image":"","choice_software__advantage_lottie":null,"choice_software__advantage_icon":{"type":"ui_icons","value":"checklist"},"choice_software__advantage_title":"Centralization and full traceability of requests","choice_software__advantage_text":"All test requests are recorded and time-stamped, from sample identification with barcode labels to the generation of analysis reports and certificates of conformity, with complete tracking of their status and history."},{"choice_software_type":"icon","choice_software__advantage_image":"","choice_software__advantage_lottie":null,"choice_software__advantage_icon":{"type":"ui_icons","value":"ui-settings"},"choice_software__advantage_title":"Automation of request processing into operational tests","choice_software__advantage_text":"Each request is automatically converted into tests to be performed, which reduces lead times (faster batch release), manual entries, and the risk of error."},{"choice_software_type":"icon","choice_software__advantage_image":"","choice_software__advantage_lottie":null,"choice_software__advantage_icon":{"type":"ui_icons","value":"chat"},"choice_software__advantage_title":"Fluid communication between internal teams and clients","choice_software__advantage_text":"Clients, internal departments, and the laboratory share a common interface to submit, track, and consult results."},{"choice_software_type":"icon","choice_software__advantage_image":"","choice_software__advantage_lottie":null,"choice_software__advantage_icon":{"type":"ui_icons","value":"lock"},"choice_software__advantage_title":"Regulatory compliance and operational security","choice_software__advantage_text":"Traceability, authorizations, electronic signatures, and maintenance controls secure and lock operations, guaranteeing data integrity and actionable evidence for regulatory audits."}]}]},{"acf_fc_layout":"advantages","advantages__title":"How do internal and external test requests work in the LIMS?","advantages__advantages":[{"advantages__advantage_title":"Flexible generation of tests: automatic or on demand","advantages__advantage_text":"Test requests can be generated both automatically and on demand:\n<ul>\n \t<li>Automatically, either based on an interface with other software such as an ERP, or based on customizable frequencies generating a sampling and analysis schedule in our software.<\/li>\n \t<li>On demand, either by other departments or external clients through a simplified web portal allowing them to identify products to be analyzed and select the analyses to be performed.<\/li>\n<\/ul>","advantages__advantage_type":"image","advantages__advantage_image":3452,"advantages__advantage_lottie":null},{"advantages__advantage_title":"100% customizable validation workflows","advantages__advantage_text":"<a href=\"https:\/\/www.aqmanager.com\/en\/lims-software\/\">AQ Manager<\/a> integrates an unlimited number of <a href=\"https:\/\/www.aqmanager.com\/en\/lims-software\/lims-features\/workflow-and-email-software-dedicated-to-laboratories\/\">customizable workflows<\/a> to control the multiple processes related to your test requests. Clients, requesters, internal teams, and subcontractors are notified in real time of progress, delays, validations, and test scheduling. Test request management also allows for the <strong>automated sending of alerts<\/strong> to laboratory teams as well as requesters and clients. These alerts can be generated via <strong>emails<\/strong>.   ","advantages__advantage_type":"image","advantages__advantage_image":3453,"advantages__advantage_lottie":null},{"advantages__advantage_title":"Optimized scheduling of tests and resources","advantages__advantage_text":"Configure <strong>customizable frequencies<\/strong> to automatically generate your sampling and analysis schedules. Tests are scheduled according to priorities, deadlines, authorizations, and available resources, with an automatic update of impacts in case of shifts. ","advantages__advantage_type":"image","advantages__advantage_image":3454,"advantages__advantage_lottie":null},{"advantages__advantage_title":"Statistical exploitation of results and trend analysis","advantages__advantage_text":"Our <a href=\"https:\/\/www.aqmanager.com\/en\/lims-software\/lims-features\/laboratory-dashboards-and-performance-indicators\/\">AQ Manager Dashboard<\/a> module offers you the possibility to statistically exploit result data through the <strong>creation of dynamic dashboards<\/strong>. Consult the history of tests, results, and analyses performed, and track trends and deviations. 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It centralizes all data and processes related to analyses: sample reception, test scheduling, result entry, quality management, traceability and, for service laboratories, client billing, etc. It replaces Excel files, manual entries, and paper circuits with a digital, traceable workflow compliant with current standards (ISO 17025, COFRAC, GLP).  "},{"faq__question":"Who can create test requests?","faq__answer":"They can be <strong>automatically generated<\/strong> by our AQ Manager LIMS solution or on demand by other <strong>internal departments<\/strong> within the company or <strong>external clients<\/strong>."},{"faq__question":"What can be included in a test request?","faq__answer":"<ul>\n \t<li>The list of <strong>products to be analyzed<\/strong><\/li>\n \t<li>Information on <strong>samples<\/strong> (quantity, <strong>identifiers<\/strong>, <strong>batch number<\/strong>, etc.)<\/li>\n \t<li>The <strong>sampling<\/strong> data<\/li>\n \t<li>The <strong>analyses<\/strong> and <strong>controls to be performed<\/strong> (automatic via control plans and on demand)<\/li>\n \t<li>The <strong>objectives of the tests<\/strong> requested<\/li>\n \t<li>The <strong>desired deadlines<\/strong> for completion and delivery of results<\/li>\n \t<li>The association of <strong>attachments<\/strong> (Excel files, PDF documents, photos, etc.)<\/li>\n<\/ul>"},{"faq__question":"What are the tracking and traceability possibilities?","faq__answer":"Tracking is done through <strong>customizable workflows<\/strong> offering the possibility to define the necessary <strong>validation steps<\/strong> and to inform requesters and clients of the <strong>progress<\/strong> of the tests. Test request management also allows for the <strong>automated sending of alerts<\/strong> to laboratory teams as well as requesters and clients. These alerts can be generated via <strong>emails<\/strong> and <strong>customizable dashboards<\/strong>. These can provide information on progress, request <strong>validations<\/strong>, alert of <strong>delays<\/strong>, and send <strong>analysis reports and certificates of conformity<\/strong> upon final approval. Furthermore, our <a href=\"https:\/\/www.aqmanager.com\/en\/lims-software\/lims-features\/traceability\/\">Audit Trail module<\/a> gives you access to <strong>complete traceability<\/strong> of all data-related activities as soon as they are recorded in our AQ Manager LIMS application.    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