{"id":3459,"date":"2026-06-17T12:40:38","date_gmt":"2026-06-17T10:40:38","guid":{"rendered":"https:\/\/www.aqmanager.com\/services\/"},"modified":"2026-09-14T14:23:10","modified_gmt":"2026-09-14T12:23:10","slug":"services","status":"publish","type":"page","link":"https:\/\/www.aqmanager.com\/en\/services\/","title":{"rendered":"Services"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-service.blade.php","meta":{"_acf_changed":false,"_yoast_wpseo_title":"LIMS and CMMS Services - AQ Manager","_yoast_wpseo_metadesc":"Discover our complete range of LIMS and CMMS services: consulting, deployment, training, technical support, and ongoing daily assistance for your teams.","footnotes":""},"class_list":["post-3459","page","type-page","status-publish","hentry"],"acf":{"hero__title":"AQ Manager Services and Support","hero__text":"The success of your project is our priority. Through our project approach, our teams of consultants and trainers advise you during the study and analysis phases of your needs, specific adaptations, configuration assistance, and user training. ","hero__link":{"title":"15-day free trial","url":"https:\/\/info.aqmanager.com\/en\/free-trial","target":""},"hero__link_2":{"title":"Request a demo","url":"http:\/\/info.aqmanager.com\/en\/demo-global","target":""},"hero__image":3313,"hero__image_2":3467,"quote__text":"The collaboration with AQ Manager is excellent. We benefit from efficient and responsive customer support, which is particularly appreciated. Furthermore, the preliminary analysis of our operations by your teams allowed us to target our needs precisely and benefit from tailored support.  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This document details the general organization of your department, analyzes your processes, defines interfaces, configurations to be set up, prototypes to be created, and the deployment schedule.  \r\n","services_cards__item_link":""},{"services_cards__item_title":"Advice","services_cards__item_text":"Our consultants advise you through the various stages of record codification, building hierarchies, defining workflows, collecting and converting data, defining user profiles, etc.","services_cards__item_link":""},{"services_cards__item_title":"Training","services_cards__item_text":"Whether on site or online, a training consultant is specifically assigned to your project. They will transfer knowledge to administrators and end users. ","services_cards__item_link":""},{"services_cards__item_title":"Data import","services_cards__item_text":"To get your project up and running quickly, our application includes a powerful import engine. Import your data in MS Excel format, text files, and from databases. Our teams can also handle this import, delivering the AQ Manager application with your data already integrated.  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To help you determine which ones to integrate into your software, our teams are here to listen.<\/span><span style=\"font-weight: 400;\">\r\n<\/span>","workflow__accordion":[{"workflow__acc_label":"Analysis ","workflow__acc_content":"<h3><span style=\"font-weight: 400;\">Our project managers will work with you to study all your needs in detail and prepare <\/span><b>an analysis document<\/b><span style=\"font-weight: 400;\">. This document details the general organization of your department, analyzes your processes, defines interfaces, configurations to be set up, prototypes to be created, and the deployment schedule.<\/span> <\/h3>"}],"workflow__numbers":null,"workflow__link":"","workflow__link_variant":"default","workflow__link_2":"","workflow__link_2_variant":"text"}],"interface__title":"Integration with Other Applications","interface__text":"Our maintenance and laboratory tools integrate easily with your ERP, MRP, accounting software, supervisory software, QMS, laboratory instruments, etc.","interface__image":3315,"interface__logos":[{"interface__logo":3322},{"interface__logo":3321},{"interface__logo":3320},{"interface__logo":3464},{"interface__logo":3463}],"contracts__title":"Support Contract vs. Guidance Contract","contracts__intro":"We are committed to creating tailored support, calibrating our solutions to precisely meet your current requirements and priorities.","contracts__cards":[{"contracts__card_title":"Support Contract","contracts__card_subtitle":"Simplify Your Software Management","contracts__card_text":"With the 4 levels of our contract (Bronze, Silver, Gold, and Platinum), ensure stability, security, and performance throughout your project:\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personalized access to your customer portal<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Online management of your support requests<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A comprehensive documentation platform<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">New software versions included <\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Responsive customer support by phone, especially in emergencies<\/span><\/li>\r\n<\/ul>","contracts__card_link":""},{"contracts__card_title":"Guidance Contract","contracts__card_subtitle":"Optimize Your Practices and Progress Continuously","contracts__card_text":"<span style=\"font-weight: 400;\">Go further with a dedicated expert to evolve your software environment, according to your needs (annual or \u00e0 la carte support):<\/span>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personalized configuration of your environment <\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Assistance with screen and menu customization <\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Creation of advanced statistical analyses <\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Drafting and updating procedures <\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Testing in client environment and bulk data management <\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comprehensive technical support<\/span><\/li>\r\n<\/ul>","contracts__card_link":""}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - 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