{"id":3610,"date":"2026-08-03T10:52:14","date_gmt":"2026-08-03T08:52:14","guid":{"rendered":"https:\/\/www.aqmanager.com\/quote-and-customer-order-management\/"},"modified":"2026-09-09T18:31:22","modified_gmt":"2026-09-09T16:31:22","slug":"quote-and-customer-order-management","status":"publish","type":"page","link":"https:\/\/www.aqmanager.com\/en\/lims-software\/lims-features\/quote-and-customer-order-management\/","title":{"rendered":"Quote and Customer Order Management"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":3767,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-edito.blade.php","meta":{"_acf_changed":false,"_yoast_wpseo_title":"LIMS Customer Quotes and Orders - AQ Manager","_yoast_wpseo_metadesc":"Simplify the management of your quotes and customer orders with our LIMS. Save time, secure your exchanges, and optimize your laboratory's commercial tracking.","footnotes":""},"class_list":["post-3610","page","type-page","status-publish","hentry"],"acf":{"software":"lims","hero__layout":"screenshot","hero__tag":"LIMS Features","hero__title":"LIMS Software: Quote and Customer Order Management","hero__text":"Master all your commercial processes, from quote request to customer order, up to invoicing, within our <a href=\"https:\/\/www.aqmanager.com\/en\/lims-software\/\">100% customizable LIMS software<\/a>.","hero__link":null,"hero__link_2":null,"hero__image_or_lottie":true,"hero__image":3616,"hero__lottie":"","blocks":[{"acf_fc_layout":"focus","focus__blocks":[{"acf_fc_layout":"quote_banner","quote__text":"Thanks to the implementation of AQ Manager, a notable change has occurred for the laboratory, enabling data centralization, efficient workflow tracking, and improved client relationship management.","quote__image":"","quote__name":"J.H.","quote__job":"Sales Assistant - IAGE"},{"acf_fc_layout":"choice_software","choice_software__title":"Why choose our LIMS for managing your quotes and customer orders?","choice_software__text":"Streamline exchanges between your clients and your <strong>sales team<\/strong> for more efficient collaboration.","choice_software__video":"","choice_software__advantages":[{"choice_software_type":"icon","choice_software__advantage_image":"","choice_software__advantage_lottie":null,"choice_software__advantage_icon":{"type":"ui_icons","value":"checklist"},"choice_software__advantage_title":"Complete Traceability, from Request to Invoicing","choice_software__advantage_text":"Each customer request is followed from the quoting phase through to the completion and delivery of deliverables. Validation steps can be integrated directly into this workflow using <strong>customizable electronic signature circuits<\/strong>. Avoid oversights, errors, or loss of information.  "},{"choice_software_type":"icon","choice_software__advantage_image":"","choice_software__advantage_lottie":null,"choice_software__advantage_icon":{"type":"ui_icons","value":"ui-arrow"},"choice_software__advantage_title":"Your Quotes Transform into Orders Without Re-entry","choice_software__advantage_text":"Quotes are generated quickly, then automatically converted into orders. Status tracking is simplified. Fewer manual tasks and improved daily workflow fluidity!  "},{"choice_software_type":"icon","choice_software__advantage_image":"","choice_software__advantage_lottie":null,"choice_software__advantage_icon":{"type":"ui_icons","value":"lock"},"choice_software__advantage_title":"Justify Every Operation, Respond to Audits","choice_software__advantage_text":"Verify compliance between what is ordered, validated, and invoiced. Each operation is timestamped and associated with an identified user, which facilitates both internal and external audits. "},{"choice_software_type":"icon","choice_software__advantage_image":"","choice_software__advantage_lottie":null,"choice_software__advantage_icon":{"type":"ui_icons","value":"new-users"},"choice_software__advantage_title":"Your Clients Track Their Orders Independently","choice_software__advantage_text":"Each client is notified at every stage of their request, from order to analysis results. Fewer back-and-forth communications, fewer status requests by email, and a history of exchanges accessible at any time. "}]}]},{"acf_fc_layout":"advantages","advantages__title":"How does quote and client management work?","advantages__advantages":[{"advantages__advantage_title":"Commercial Project Management","advantages__advantage_text":"Ensure precise tracking of <strong>offers made<\/strong>, with <strong>automatically triggered reminders<\/strong>. Centralize all exchanges with your prospects (emails, web conferences, and calls) to maintain a complete overview of each opportunity. Track follow-ups and analyze reasons for loss or refusal directly in <a href=\"https:\/\/www.aqmanager.com\/en\/lims-software\/lims-features\/laboratory-dashboards-and-performance-indicators\/\">100% customized dashboards<\/a>.  ","advantages__advantage_type":"image","advantages__advantage_image":3611,"advantages__advantage_lottie":null},{"advantages__advantage_title":"Client Portal and Analysis Tracking","advantages__advantage_text":"Your clients submit their requests, track the progress of analyses, and consult their results independently. They can view their <a href=\"https:\/\/www.aqmanager.com\/en\/lims-software\/lims-features\/billing\/\">invoices<\/a> and download them in PDF format. ","advantages__advantage_type":"image","advantages__advantage_image":3612,"advantages__advantage_lottie":null},{"advantages__advantage_title":"Customized Quote and Email Templates","advantages__advantage_text":"Create customized quote templates from <strong>standard or tailor-made pricing<\/strong>, and send them automatically by email. Each quote includes <strong>commercial terms, deadlines, and negotiated agreements<\/strong>. Email templates are configurable according to your brand image and client profile.  ","advantages__advantage_type":"image","advantages__advantage_image":3613,"advantages__advantage_lottie":null},{"advantages__advantage_title":"Contract Management","advantages__advantage_text":"Track your <strong>service contracts<\/strong> with clear visibility on signed contracts, their deadlines, and pricing conditions. Manage <strong>renewals<\/strong> by tacit agreement or upon notice of expiry, and automatically generate associated quotes and invoices. ","advantages__advantage_type":"image","advantages__advantage_image":3614,"advantages__advantage_lottie":null},{"advantages__advantage_title":"Analysis Report Generation","advantages__advantage_text":"Following analyses, <a href=\"https:\/\/www.aqmanager.com\/en\/lims-software\/lims-features\/analysis-report\/\">reports are automatically generated<\/a> by the software from data entered in client files. Each report complies with <strong>specific client requirements<\/strong> and is consistent with all data in the file. ","advantages__advantage_type":"image","advantages__advantage_image":3615,"advantages__advantage_lottie":null}]},{"acf_fc_layout":"testimonials","testimonials__title":"","testimonials__cases_link":"","testimonials__featured":null,"testimonials__quotes":[{"testimonials__quote_logo":"","testimonials__quote_text":"We chose AQ Manager LIMS for its value for money. It is a good information management tool for a laboratory. The ability to gradually start options and modules allows for smooth deployment.  ","testimonials__quote_name":"Christophe S.","testimonials__quote_society":"Research Center Director - Mining & Metals"},{"testimonials__quote_logo":"","testimonials__quote_text":"AQ Manager also allows us to quickly establish statistics to evaluate our growth and client portfolio.","testimonials__quote_name":"J.H.","testimonials__quote_society":"Sales Assistant - IAGE"}],"testimonials__reviews":null},{"acf_fc_layout":"cta","cta__tag":"","cta__title":"","cta__text":"","cta__link":"","cta__button_type":"default","cta__link_2":""},{"acf_fc_layout":"numbers","numbers_numbers__title":"","numbers_numbers":null},{"acf_fc_layout":"wheel","wheel__title":"","wheel__style":"button"},{"acf_fc_layout":"brochure_tarifs","brochure_tarifs__brochure_tag":"","brochure_tarifs__brochure_title":"","brochure_tarifs__brochure_text":"","brochure_tarifs__brochure_link":"","brochure_tarifs__devis_title":"","brochure_tarifs__devis_text":"","brochure_tarifs__devis_link":""},{"acf_fc_layout":"faq","faq__items":[{"faq__question":"What is a Laboratory Information Management System (LIMS)?","faq__answer":"A laboratory management software is an essential information tool for managing, tracking, and structuring all your laboratory operations, from samples to results, while ensuring process fluidity, compliance with standards, and data centralization."},{"faq__question":"What are all the features available in a LIMS?","faq__answer":"AQ Manager covers all your laboratory's processes, from sales workflow to payment tracking:\n<ul>\n \t<li>Client quotes, orders, and invoicing with payment tracking and automatic reminders<\/li>\n \t<li>Management of internal and external test requests<\/li>\n \t<li>Scheduling of equipment, instruments, and personnel<\/li>\n \t<li>Sample library, tracking, and traceability of all your samples<\/li>\n \t<li>Result entry, non-conformities, and complete audit trail<\/li>\n \t<li>Automatic generation and sending of analysis reports, certificates of conformity, and test reports by email<\/li>\n \t<li>Metrology and maintenance of your laboratory instruments<\/li>\n \t<li>Management of consumables stock and supplier purchases<\/li>\n \t<li>Electronic Laboratory Notebook (ELN) for sectors that require it<\/li>\n \t<li>Dynamic dashboards and performance indicators<\/li>\n \t<li>Mobile application to access field data in real time<\/li>\n \t<li>ISO 17025, GLP, and COFRAC compliance integrated at every step<\/li>\n<\/ul>\nAnd much more."},{"faq__question":"What is the difference between a CRM and a LIMS?","faq__answer":"A CRM (Customer Relationship Management) focuses on managing customer relationships (prospecting, sales tracking, opportunities, etc.), while a LIMS enriches this approach within a much broader laboratory framework. Our AQ Manager software establishes a direct link between commercial transactions (quotes, orders, and contracts) and analyses, results, and invoicing. You therefore benefit from perfect fluidity throughout the process, from client request to results delivery.  "},{"faq__question":"What is the difference between an ELN and a LIMS?","faq__answer":"An Electronic Lab Notebook (ELN) is more research-oriented: it allows users to freely document their experiments, hypotheses, and observations without a rigid framework."},{"faq__question":"What types of laboratories is this solution for?","faq__answer":"Our management solution adapts to all types of laboratories: analysis, quality control, R&D, in multiple and varied sectors such as food, chemistry, environment, or pharmaceuticals, and to organizations of all sizes, from independent laboratories to multi-site structures."},{"faq__question":"Is the solution compatible with ISO requirements (ISO 17025, ISO 9001, etc.) and GLP?","faq__answer":"Yes. Our LIMS tool meets the requirements of major laboratory quality organizations (ISO 17025, ISO 9001, GLP). Each step of the commercial and analytical process is traced, timestamped, and associated with an identified user. This ensures complete traceability from quote request to invoicing, thereby facilitating audits and quality monitoring.   "},{"faq__question":"Can the solution integrate with our existing tools?","faq__answer":"Yes. Our software integrates naturally with your existing environment, whether it's an ERP, accounting software, or laboratory equipment. Thanks to dedicated APIs and connectors, data flows between different systems. Exchange interfaces also allow for reliable and automated synchronization of information between your business tools.   "},{"faq__question":"What training and support services do you offer?","faq__answer":"Each LIMS project deployment is accompanied by a training program adapted to your teams and your lab's organization. Our trainers have specialized in laboratory environments for over 30 years and will help you configure the solution according to your setup, train your users, and remain available after go-live via dedicated support. 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