{"id":3638,"date":"2026-07-27T14:29:26","date_gmt":"2026-07-27T12:29:26","guid":{"rendered":"https:\/\/www.aqmanager.com\/cmms-software\/cmms-features\/workflows-and-emails\/"},"modified":"2026-09-24T17:00:19","modified_gmt":"2026-09-24T15:00:19","slug":"workflows-and-emails","status":"publish","type":"page","link":"https:\/\/www.aqmanager.com\/en\/cmms-software\/cmms-features\/workflows-and-emails\/","title":{"rendered":"Workflows and emails"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":6040,"parent":3599,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-edito.blade.php","meta":{"_acf_changed":false,"_yoast_wpseo_title":"Automated CMMS Workflows and Emails - AQ Manager","_yoast_wpseo_metadesc":"Automate your maintenance workflows and emails with our CMMS. 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","quote__image":"","quote__name":"A.V.","quote__job":"Technical Engineer - EBRC"},{"acf_fc_layout":"choice_software","choice_software__title":"Why Choose Our CMMS for Managing Your Workflows and Emails?","choice_software__text":"<span style=\"font-weight: 400;\">Create maintenance processes according to your needs to boost your teams' productivity.<\/span>","choice_software__video":"","choice_software__advantages":[{"choice_software_type":"image","choice_software__advantage_image":3558,"choice_software__advantage_lottie":"","choice_software__advantage_icon":{"type":"","value":""},"choice_software__advantage_title":"Advance Your Maintenance Processes Simply","choice_software__advantage_text":"<span style=\"font-weight: 400;\">Structure and standardize your <\/span><b>maintenance and intervention processes<\/b><span style=\"font-weight: 400;\"> according to your conditions. Define your <\/span><b>triggering and routing rules<\/b><span style=\"font-weight: 400;\"> so that each situation is handled correctly, by the right person.<\/span>"},{"choice_software_type":"image","choice_software__advantage_image":null,"choice_software__advantage_lottie":"","choice_software__advantage_icon":{"type":"ui_icons","value":"stopwatch"},"choice_software__advantage_title":"Save Time and Increase Productivity","choice_software__advantage_text":"<span style=\"font-weight: 400;\">Task automation reduces manual actions and speeds up request processing. <\/span><b>Statuses evolve automatically<\/b><span style=\"font-weight: 400;\"> at each step. Your teams no longer need to follow up, re-enter, or update requests.<\/span>"},{"choice_software_type":"image","choice_software__advantage_image":null,"choice_software__advantage_lottie":"","choice_software__advantage_icon":{"type":"ui_icons","value":"strategy"},"choice_software__advantage_title":"Ensure Full Traceability and Regulatory Compliance","choice_software__advantage_text":"<span style=\"font-weight: 400;\">Each step of your processes is recorded, timestamped, and also secured and associated with the <\/span><b>authorized user<\/b><span style=\"font-weight: 400;\"> who validates it. This facilitates real-time monitoring, performance analysis, and justification of actions.<\/span>"},{"choice_software_type":"image","choice_software__advantage_image":null,"choice_software__advantage_lottie":"","choice_software__advantage_icon":{"type":"ui_icons","value":"meet"},"choice_software__advantage_title":"Streamline Exchanges Between Stakeholders","choice_software__advantage_text":"<span style=\"font-weight: 400;\">Requesters, managers, and technicians access the same information and the up-to-date status of each request. Exchanges are no longer lost between emails and calls, and no intervention remains pending due to lack of relay. <\/span>"}]}]},{"acf_fc_layout":"workflow","workflow__items":[{"workflow__image_side":"left","workflow__image_icon":false,"workflow__image":5538,"workflow__title":"One Tool, From Reporting to Report","workflow__format":"text","workflow__intro":"Manage all your activity in a single flow, from intervention requests to the generation of intervention reports.\r\n<ul>\r\n \t<li>Intervention request<\/li>\r\n \t<li>Validation and creation of a Work Order<\/li>\r\n \t<li>Intervention planning<\/li>\r\n \t<li>Execution and monitoring of tasks<\/li>\r\n \t<li>Closure and historical analysis<\/li>\r\n<\/ul>","workflow__accordion":null,"workflow__numbers":null,"workflow__link":{"title":"Request a demo","url":"https:\/\/info.aqmanager.com\/fr\/demo-gmao","target":""},"workflow__link_variant":"gmao","workflow__link_2":"","workflow__link_2_variant":"gmao"}]},{"acf_fc_layout":"advantages","advantages__title":"How Do Workflows and Emails Function in Our CMMS?","advantages__advantages":[{"advantages__advantage_title":"Process and Email Template Customization","advantages__advantage_text":"<span style=\"font-weight: 400;\">Customize the multiple processes related to your activity with our intuitive and ergonomic software. Also create <\/span><b>custom email templates<\/b><span style=\"font-weight: 400;\"> integrating dynamic variables: intervention number, equipment concerned, status, dates, assigned technician, etc.<\/span>","advantages__advantage_type":"image","advantages__advantage_image":5539,"advantages__advantage_lottie":""},{"advantages__advantage_title":"Electronic Signature Validation and Rights Management","advantages__advantage_text":"Validate your workflow steps in full compliance thanks to the integrated <strong>electronic signature<\/strong>, allowing each validation to be authenticated securely and timestamped. Precisely define the <a href=\"https:\/\/www.aqmanager.com\/logiciel-maintenance-gmao\/fonctionnalites\/securite-des-donnees\/\">rights of each user<\/a>, thereby ensuring the security and integrity of your flows.","advantages__advantage_type":"image","advantages__advantage_image":5540,"advantages__advantage_lottie":""},{"advantages__advantage_title":"Alerts and Push or Email Notifications","advantages__advantage_text":"<span style=\"font-weight: 400;\">In case of delay, anomaly, or critical situation, alerts are automatically triggered and sent to the relevant people. These alerts are manifested either by <\/span><b>push notifications<\/b><span style=\"font-weight: 400;\"> or by <\/span><b>email.<\/b>","advantages__advantage_type":"image","advantages__advantage_image":5541,"advantages__advantage_lottie":""},{"advantages__advantage_title":"Interconnection of Parallel Workflows","advantages__advantage_text":"<span style=\"font-weight: 400;\">In parallel, interconnect your different workflows and also automate your <\/span><a href=\"https:\/\/www.aqmanager.com\/logiciel-maintenance-gmao\/fonctionnalites\/achats-fournisseurs\/\"><span style=\"font-weight: 400;\">purchasing processes<\/span><\/a><span style=\"font-weight: 400;\">, both on the <\/span><b>supplier side<\/b><span style=\"font-weight: 400;\"> (quotes, orders, and reception) and on the client side (quotes, validation, and invoicing). <\/span>","advantages__advantage_type":"image","advantages__advantage_image":5542,"advantages__advantage_lottie":""}]},{"acf_fc_layout":"cta","cta__tag":"","cta__title":"","cta__text":"","cta__link":"","cta__button_type":"default","cta__link_2":""},{"acf_fc_layout":"webinar","webinar__tag":"Want to know more about managing and monitoring interventions","webinar__title":"Discover our dedicated webinar","webinar__label":"Maintenance Interventions: How to Save Time and Increase Efficiency?","webinar__link":{"title":"Watch the webinar","url":"https:\/\/info.aqmanager.com\/fr\/replay-webinaire-gmao-octobre-2023","target":""}},{"acf_fc_layout":"wheel","wheel__title":"","wheel__style":"default"},{"acf_fc_layout":"numbers","numbers_numbers__title":"","numbers_numbers":null},{"acf_fc_layout":"brochure_tarifs","brochure_tarifs__brochure_tag":"","brochure_tarifs__brochure_title":"","brochure_tarifs__brochure_text":"","brochure_tarifs__brochure_link":"","brochure_tarifs__devis_title":"","brochure_tarifs__devis_text":"","brochure_tarifs__devis_link":""},{"acf_fc_layout":"faq","faq__items":[{"faq__question":"Why Use CMMS?","faq__answer":"<span style=\"font-weight: 400;\">A CMMS (Computerized Maintenance Management System) tool is software that centralizes maintenance information and optimizes operations from A to Z, such as preventive maintenance planning, work order tracking, asset inventory management, etc. It helps organizations extend equipment life, reduce downtime, and control costs.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Common users include maintenance managers, planners, and technicians, who often use mobile applications to manage tasks in real time.<\/span>"},{"faq__question":"What is the Difference Between an Email and a Push Notification?","faq__answer":"<span style=\"font-weight: 400;\">While emails can get lost in the inbox, Push notifications (on mobile) allow for immediate responsiveness. The technician taps on the notification and directly opens the work order sheet. <\/span>"},{"faq__question":"Can Emails Be Customized in the AQ Manager Application Without Development?","faq__answer":"<span style=\"font-weight: 400;\">Yes, our CMMS software is a complete solution and allows you to customize the content of emails (subject, body, specific fields, etc.) on your own to include important intervention details.<\/span>"},{"faq__question":"Can Workflows Differ Based on the Type of Intervention (Corrective, Preventive, Regulatory)?","faq__answer":"<span style=\"font-weight: 400;\">Yes. AQ Manager allows you to create an unlimited number of distinct workflows according to your activity types: a corrective intervention request will not follow the same path as planned preventive maintenance or a regulatory control. Each process is configured independently, with its own steps, validators, and notifications. However, they can operate in parallel with each other. <\/span>"},{"faq__question":"What Are the Key Steps for Implementing a CMMS?","faq__answer":"<span style=\"font-weight: 400;\">The implementation of a CMMS involves several key steps: defining needs and scope, preparing and cleaning data, configuring the software, training teams, and gradually deploying the software through training. <\/span>\r\n\r\n<span style=\"font-weight: 400;\">Our project managers assist you in precisely studying all your needs and drafting a personalized analysis file to offer you a clear vision of your processes. <\/span>\r\n\r\n<span style=\"font-weight: 400;\">Then, our consultants advise you during the various stages of record codification, process parameterization, workflow construction, data collection and conversion, and definition of your interfaces and user profiles.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Next, to offer you a flexible service and avoid mobilizing your teams and resources for long periods, we have developed a training program (web or in-person). <\/span>\r\n\r\n<span style=\"font-weight: 400;\">Finally, our teams support you throughout your project, and beyond.<\/span>"}]}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Automated CMMS Workflows and Emails - AQ\u00a0Manager<\/title>\n<meta name=\"description\" content=\"Automate your maintenance workflows and emails with our CMMS. 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