AIR CONSULT AND SOFTWARE is committed to complying with the legislation in force in Belgium and Europe and makes every effort to prevent any unauthorized or unlawful use of your personal data. To this end, we use appropriate procedures and systems to ensure that only authorized persons can access your information. Furthermore, we remind you that these persons are bound by a duty of confidentiality as part of their duties.
Why do we process your personal data?
Dissemination and collection of information and processing of files
Responding to questions via the contact form
Legitimate interest
We process this personal data in order to guarantee (information) security and the proper functioning of our organization.
| What personal data? | How did we obtain this data? | For how long? | With whom is this data shared? |
|---|---|---|---|
| Identification data, contact details, and data concerning the question, information, or order | Directly from the data subject(s) OR indirectly from one or more other person(s) | 3 years after the last contact | Subcontractors who handle our ICT infrastructure |
Indirectly from one or more other person(s): in some cases, we receive a request concerning someone else, which means we may therefore possess personal data of one or more other person(s).
Processing an order
Legitimate interest
We process this personal data in order to guarantee (information) security and the proper functioning of our organization.
| What personal data? | How did we obtain this data? | For how long? | With whom is this data shared? |
|---|---|---|---|
| Identification data, contact details, and data concerning the question, information, or order | Directly from the data subject(s) OR indirectly from one or more other person(s) | 3 years after the last contact | Subcontractors who handle our ICT infrastructure |
Indirectly from one or more other person(s): in some cases, we receive a request concerning someone else, which means we may therefore possess personal data of one or more other person(s).
Exercise of the rights of data subjects regarding processing carried out by AIR CONSULT AND SOFTWARE
Legal obligation
We process this personal data because we need it to carry out our legally defined tasks.
| What personal data? | How did we obtain this data? | For how long? | With whom is this data shared? |
|---|---|---|---|
| Identification data, contact details, and data concerning the question, information, or order | Directly from the data subject(s) OR indirectly from one or more other person(s) | 1 year after the file is closed | Subcontractors who handle our ICT infrastructure |
Management of the organization
Website
When you visit our website, we process certain personal data such as IP addresses and cookies in order to guarantee the proper functioning and security of our website.
The processing of personal data obtained in this way is based on legitimate interest regarding the security and proper functioning of our website and on your consent regarding the analysis of the use of our website. Except for necessary cookies, we always ask for your consent. You will find below the list of cookies used on our website.
Cookies
A cookie is a small text file that can be stored on your computer when you visit websites. Information is saved in a text file, such as your language choice for a website. When you visit the website again later, this cookie is sent back to the site in question. In this way, the website recognizes your browser and can, for example, remember your language choice.
Cookies generally also have an expiration date. For example, some cookies are automatically deleted when you close your browser (so-called session cookies), while others remain on your computer longer, sometimes even until you delete them manually (so-called permanent cookies).
Why do we use cookies?
AIR CONSULT AND SOFTWARE, manager of this website, uses three types of cookies on www.aqmanager.com:
- essential cookies;
- functional cookies;
- analytical cookies.
To manage the content of its website, AIR CONSULT AND SOFTWARE places essential and functional cookies. These cookies are necessary for the proper functioning of this website. It is not possible to refuse these cookies if you wish to visit our website.
AIR CONSULT AND SOFTWARE also uses “Google Analytics” for analytical purposes. This analysis tool installs cookies that we use to quantify visits (traffic) to the website. This allows us, in particular, to know how many times a specific page has been read. We use this information solely to improve the content of our website or as a basis for a new campaign on a certain subject generating a lot of interest. The use of these cookies for analysis purposes is subject to your prior consent. These cookies will therefore only be installed on your device after your agreement.
List of analytical cookies
You can refuse the cookies below if you wish to browse our website.
| Name | Expiration | Purpose |
|---|---|---|
| _ga = Google Universal Analytics | 2 years | Distinguish unique users by assigning a randomly generated number as a client identifier |
| _gat = Google Universal Analytics | 1 minute | Reduce the number of requests |
| _gid = Google Universal Analytics | 24 hours | Store and update a unique value for each page visited |
How to see which cookies are installed on my device and how to delete them?
If you want to know which cookies are installed on your device or if you wish to delete them, you can use a setting in your browser. You will find more explanations on how to do this via the links below.
| Computer | Mobile |
|---|---|
| Firefox | Firefox (mobile) |
| Chrome | Chrome (mobile) |
| Safari | Safari (mobile) |
| Internet Explorer | Microsoft Edge |
Are you using another browser? Check if the procedure for your browser is included on the website www.allaboutcookies.org/manage-cookies. This site is only available in English.
Newsletter
Consent
We process this personal data in order to guarantee (information) security and the proper functioning of our organization.
| What personal data? | How did we obtain this data? | For how long? | With whom is this data shared? |
|---|---|---|---|
| Identification data and contact details | Directly from the data subject | Until withdrawal of consent | Subcontractors who handle our ICT infrastructure |
Provided that you have given your prior explicit consent, we are authorized to send you newsletters by email. However, should you no longer wish to receive our newsletters, you retain the possibility to unsubscribe from them at any time via the unsubscribe option included therein.
What are your rights and how to exercise them
If you have a complaint, a question, or a problem regarding the way we use your personal data, please contact us.
AIR CONSULT AND SOFTWARE
19, Route De Bastogne Bte 87
9638 POMMERLOCH
Luxembourg
info@www.aqmanager.com
If you contact us to exercise your rights, we will respond within 1 month. Exceptionally, this period may be extended (up to a maximum of 3 months), but we will then give you the reason within 1 month. Whether or not you can exercise your rights depends on the processing and the legal basis.
Always ensure you clearly state which right you wish to exercise and how you wish to receive the information (e.g., by email, by post, verbally, etc.). Please note that in some cases, we require additional information. We want to ensure that we are helping the right person.
Right of access
You have the right to ask us about the personal data we hold about you. We can provide you with a copy free of charge, but this is not possible for all documents. Indeed, we also intend to respect the rights and freedoms of others.
Right to rectification
Do you believe your data is not accurate or up to date? You have the right to ask us to correct it.
Right to object
You have the right to ask us to stop processing your personal data.
Right to restriction of processing
You can ask us to restrict the processing of your personal data, for example, while we verify the accuracy of your personal data.
Right to erasure or to be forgotten
You have the right to ask us to delete your personal data. If we are legally obliged to keep certain personal data, we cannot, however, comply with this request.
Right to withdraw your consent
In the case of personal data processing based on your consent, this consent can be withdrawn.
Right to lodge a complaint with the supervisory authority
If you consider that a processing of personal data concerning you constitutes a violation of the European Data Protection Regulation, you have the right to lodge a complaint with a supervisory authority.
Data Protection Authority
Rue de la Presse, 35
1000 Brussels
Information relating to the site editor and the scope of this charter can be found in our legal notice.