CMMS Training: Advice and human support to master your CMMS
From implementation to complete autonomy, train your maintenance teams and fully exploit your CMMS.
In-house trainers – 10+ years of experience
In-person & Web – Tailored to Your Organization
Without CMMS training, installed software is not yet mastered software
The true success of your project begins when your teams know how to use the software with methodology, confidence, and efficiency.
Without tailor-made training, your teams may encounter:
- Time loss and inefficiencies in their daily tasks
- Errors and non-compliance in your business processes
- Frustration and a lack of autonomy, especially for new users
- Under-utilization of key features, despite the software investment
It is not just the tool that drives performance, but the confidence with which your teams use it.
We build that confidence with you.
Listening, Trust, and Team Spirit
Listening, trust, and team spirit are the primary values in our family company. It also reflects fundamental principles such as customer satisfaction, integrity, and innovation.
30
Years of Expertise at Your Service
1450
Installed Sites
35
Countries Covered
When to train (or retrain) on CMMS?
Quality training transforms your software into a truly high-performance tool, whether to get off to a good start, integrate new features, or support your employees over time.
New users
Ensure a quick and efficient start, particularly for technicians, limit errors, and establish best practices from the beginning, within a quality-driven logic.
New features or updates
Immediately exploit software improvements to gain productivity, without disrupting your workflow or operational habits.
Deployment at new sites or for new teams
Standardize practices, align usage between different employees, and ensure global consistency in software exploitation.
Throughout the evolution of your teams
The tool, processes, and your teams are constantly evolving. Maintaining a high level of quality in usage helps secure your operations in the long term.
Our project approach to transform your maintenance software into an asset
This is where we make the difference.
At AQ Manager, we support you through a structured, step-by-step approach to guarantee and optimize your teams' autonomy.
At AQ Manager, we support you through a structured, step-by-step approach to guarantee and optimize your teams' autonomy.
1
Analysis
Our project managers support you in studying all your needs precisely and drafting a personalized analysis report to offer you a clear vision of your processes. This analysis details the general organization of your department, analyzes your processes, determines the interfaces to be configured, specifies the prototypes to be created, and builds the deployment schedule for your project. This step allows for the establishment of essential project prerequisites and the identification of key success factors!
2
Advice
This is an essential step in the implementation of our AQ Manager software. Our consultants advise you during the various stages of record codification, process configuration, workflow construction, data collection and conversion, and the definition of your interfaces and user profiles.
3
Web training
To offer you a flexible service and avoid mobilizing your teams and resources for long periods, we have developed a web training program. Its main advantage is that it can be easily integrated into your schedule. Furthermore, our web training allows you to reduce your expenses and your impact on the environment by saving on travel, while maintaining a consistent level of quality in skill development.
4
On-site Training
This is complete immersion. One of our trainer-consultants is specifically assigned to your project and travels to your company's premises to train you on our CMMS solution. They perform the knowledge transfer to administrators and end users. These training sessions provide you with functional and complete mastery of our AQ Manager application.
In addition to a very efficient after-sales service, I sometimes have slightly more complex questions that require the presence of an AQ Manager trainer. In such cases, I can trust the AQ Manager teams, who always take the time to listen to me and guide me over the phone.
O.L.B
Head of New Works at Fruité
Master all facets of your software with our best consultant trainers
Train with seasoned professionals: all our consultant trainers work in-house and have more than 10 years of experience in the use and management of laboratory software.
Working closely with the development and support teams, they draw their expertise from the source to offer you pragmatic solutions, in line with daily challenges and the most advanced standards!
Benefit from a sustainable adoption of the tools, as well as total mastery and an optimal user experience.
Let's discuss your project
Make every user autonomous and maximize the ROI of your tool
Because a well-understood maintenance solution is better utilized, adapted training streamlines work, strengthens team autonomy, and naturally accelerates return on investment.
And After Training? Our Support Continues
Stay one step ahead by continuing to evolve your maintenance solution and your skills thanks to our assistance and support contracts.
Assistance contract
Simplify the management of your CMMS
With the 4 levels of our contract (Bronze, Silver, Gold, and Platinum), ensure stability, security, and performance throughout your project:
- Personalized access to your client portal
- Online management of your support requests
- A comprehensive documentation platform
- New software versions included
- Responsive customer support by phone, especially in case of emergency
Support contract
Optimize your practices and progress continuously
Go further with a dedicated expert to evolve your software environment according to your needs (annual or a la carte support):
- Personalized configuration of your environment
- Assistance with the customization of screens and menus
- Creation of advanced statistical analyses
- Drafting and updating of procedures
- Testing in the client environment and massive data management
- Comprehensive technical support
They transformed their daily operations thanks to our support
"When we deployed AQ Manager in Portugal, several remote training sessions were organized. They were very well received, especially those dedicated to the Dashboard. This transition was primarily supported by solid human assistance from both sides."
J.P.
DIAM Bouchage
Thanks to the transfer of skills during this collaboration, we learned a great deal (…), and we also gained solid knowledge to manage the software on a daily basis and develop the form without any intervention on your part.
D.S.
ERBC
Thanks to the pedagogy and good communication of your teams, we benefit from a visual tool that meets our expectations!
T.B.
Helio Print
Customer support is intuitive and responsive: simply submit the request electronically, it is recorded, and we are quickly recontacted.
L.D.
UCLouvain
