LIMS Training: Advice and Personalized Support for Efficient Daily Use
From implementation to complete autonomy, train your teams and fully leverage your LIMS laboratory management software.
In-house Trainers – 10+ Years of Experience
In-person & Web – Tailored to Your Organization
Without LIMS Training, Installed Software is Not Yet Mastered
The true success of your project begins when your teams know how to use the laboratory software with method, confidence, and efficiency.
Without adequate training, your teams may encounter:
- Time loss and inefficiencies in daily tasks
- Errors and non-conformities in your processes
- Frustration and a lack of autonomy, especially for new users
- Underutilization of key features, despite software investment
It’s not just the tool that drives performance; it’s the confidence with which your teams use it.
We build that confidence with you.
Listening, Trust, and Team Spirit
Listening, trust, and team spirit are paramount values in our family company. This also reflects fundamental principles such as customer satisfaction, integrity, and innovation.
30
Years of Expertise at Your Service
1450
Installed Sites
35
Countries Covered
When to train (or retrain) on LIMS?
Quality training sessions transform your software into a truly powerful tool, whether for getting started, integrating new features, or supporting your employees over time.
New Users
Ensure quick and effective onboarding, limit errors, structure information correctly, and establish best practices from the outset.
New Features or Updates
Immediately leverage new features and software improvements to increase productivity and avoid any loss of information due to change.
Deployments to New Sites
Standardize practices, align usage with your specific needs, and ensure consistent management of samples, data, and reports across teams.
Throughout Your Teams' Evolution
Support change, evolve practices, refine working methods, and continue to optimize your tools as your processes and teams transform.
Our project approach to transform your LIMS software into a sustainable solution
This is where we make the difference.
At AQ Manager, we support you in a structured, step-by-step manner, to ensure your teams' autonomy and facilitate the adoption of the solution in your daily work.
At AQ Manager, we support you in a structured, step-by-step manner, to ensure your teams' autonomy and facilitate the adoption of the solution in your daily work.
1
Analysis
Our project managers assist you in thoroughly studying all your needs and drafting a personalized analysis report to provide you with a clear vision of your processes. This in-depth evaluation phase takes into account your business requirements. It details the general organization of your department, analyzes your processes, determines the interfaces to be configured, specifies the prototypes to be developed, and builds the deployment schedule for your project, with a clearly defined expected quality level.
2
Advice
This is an essential step in implementing our AQ Manager solution. Our consultant trainers advise you during the various stages of record coding, process configuration, workflow construction, data collection and conversion, and the definition of your interfaces and user profiles.
3
Web training
To offer you flexible service and avoid mobilizing your teams and resources for long periods, we have developed a web training program. Its main advantage is that it can be easily integrated into your schedule. Furthermore, our web training allows you to reduce your expenses and environmental impact by saving on travel.
4
On-site training
This is complete immersion. One of our trainer-consultants is specifically assigned to your project and travels to your premises to train you on our CMMS and LIMS solutions. They transfer knowledge to administrators and end-users. These training sessions provide you with functional and complete mastery of our AQ Manager application, with a high level of quality in getting started and daily use.
In addition to a very efficient after-sales service, I sometimes have more complex questions that require the presence of an AQ Manager trainer. In such cases, I can trust the AQ Manager teams, who always take the time to listen and guide me by phone
Fruité
O.L.B Head of New Works
Master All Facets of Your Software with Our Best Consultant Trainers
Train with seasoned professionals: all our consultant trainers work in-house and have over 10 years of experience in using and managing laboratory software.
Working closely with development and support teams, they draw their expertise from the source, to offer you pragmatic solutions, in line with daily challenges and the most advanced standards!
Benefit from lasting tool adoption, as well as complete mastery and an optimal user experience.
Let's discuss your project
Empower Every User and Maximize Your Software's ROI
Because well-understood software is better used and adopted, appropriate training streamlines work, strengthens team autonomy, and naturally accelerates return on investment.
And After Training? Our Support Continues
Stay ahead by continuing to optimize your LIMS solution and your skills through our support and assistance contracts.
The Support Contract
Simplify the Management and Use of Your Software
With the 4 levels of our contract (Bronze, Silver, Gold, and Platinum), ensure stability, security, and performance throughout your project:
- Personalized access to your client portal
- Online management of your support requests
- A comprehensive documentation platform
- New software versions included
- Responsive customer support by phone, especially in emergencies
The Assistance Contract
Optimize Your Practices and Progress Continuously
Go further with a dedicated expert to optimize your software environment, according to your needs and requirements (annual or à la carte support):
- Custom configuration of your environment
- Assistance with screen and menu customization
- Creation of advanced statistical analyses
- Drafting and updating procedures
- Testing in client environment and massive data management
- Comprehensive technical support
Our clients have transformed their daily operations thanks to our support
"When we deployed AQ Manager in Portugal, several remote training sessions were organized. They were very well received, especially those dedicated to the Dashboard. This transition was primarily supported by solid human assistance from both sides."
J.P.
DIAM Bouchage
Thanks to the transfer of skills during this collaboration, we learned a great deal (…), and we also gained solid knowledge to manage the software on a daily basis and develop the form without any intervention on your part.
D.S.
ERBC
Thanks to the pedagogy and good communication of your teams, we benefit from a visual tool that meets our expectations!
T.B.
Helio Print
Customer support is intuitive and responsive: simply submit the request electronically, it is recorded, and we are quickly recontacted.
L.D.
UCLouvain
