Interview with the IAGE Laboratory Team
A. Lefeuvre (Technical Director), L. Desmartin (Laboratory Technician), J. Helle (Sales Assistant), J. Gambier (Quality Manager) and B. Goossens (Project Manager at AQ Manager)
At the heart of IAGE’s daily challenges, a pioneering laboratory in environmental biological analysis in France, regulatory compliance and traceability constitute essential fundamentals.
This case study explores how to combine the rigorous requirements of ISO standards with the obligation of flawless traceability, highlighting a universe where precision and rigor undeniably dominate.
"One of our main challenges has always been to comply with ISO standards, particularly regarding traceability, an area where we had difficulties in the past. With your software, we now have access to detailed tracking of modifications and technical records, which is crucial to ensure our compliance. During our ISO 9001 audits and the 17025 white audit, AQ Manager's contribution was clearly recognized as a significant advantage."
A Laboratory Seeking a Solution to Achieve ISO Certification
J. Gambier (Quality Manager) –
At IAGE, we are deeply committed to continuous improvement, and the Audit Trail functionality helps us meet these needs efficiently. This real-time traceability capability greatly facilitates our work.
"The software has revolutionized our data management, allowing us to instantly determine the necessary analyses upon receipt of a sample. This innovation has significantly increased our responsiveness and efficiency. Through automation in sample and consumables management, we have improved traceability and reduced potential errors and non-conformities. Furthermore, the integration of batch numbers and expiration dates into work sheets has optimized our storage processes, making inventory management more efficient. One of the main advantages is the ability to customize dashboards, which allows each user to benefit from an interface specifically adapted to their needs."
Revolutionizing Laboratory Processes to Reduce Non-Conformities
L. Desmartin (Laboratory Technician) –
Thanks to AQ Manager LIMS, we improved traceability and reduced errors and non-conformities. AQ Manager is a key tool for any laboratory looking to optimize its management and service quality.
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