Interview with Mr. Jordi Patot

Located in the heart of the Pyrénées-Orientales, DIAM Bouchage embraces an ancestral practice: transforming cork into a guardian of aromas and creating technological stoppers that preserve the winemaker’s intent.

A global leader in its field, the company combines traditional expertise and innovation to preserve each of your wines, from bottling to tasting. And to ensure premium quality, it is essential to have reliable, structured, and coordinated maintenance.

Faced with the limitations of Excel, this passionate team made the strategic choice of a robust CMMS: AQ Manager. A decisive turning point to structure operations, streamline processes, and support the growth of sites in France, Portugal, and Spain.

Discover how AQ Manager CMMS enabled DIAM Bouchage to unify its practices, improve its traceability, and strengthen intervention planning on an international scale.

Deploying a centralized maintenance solution across multiple countries, with different linguistic, fiscal, and organizational contexts, is a real challenge. DIAM Bouchage met it alongside AQ Manager, conducting a multi-site and multilingual project where technical rigor and collaboration made all the difference.

From scoping requirements in Portugal to migrating to the Full Web version, including adapting modules to local constraints, each step was designed to ensure efficiency and adoption in the field.

This testimonial highlights the behind-the-scenes of a successful CMMS project, where each site was able to retain its specificities while integrating into a global maintenance strategy that is clearer, more responsive, and better monitored.

Today, AQ Manager is firmly embedded in the daily operations of DIAM Bouchage teams. The software organizes all maintenance-related operations: from work orders to spare parts tracking, including intervention and human resource planning, and dashboards that facilitate management and provide a comprehensive overview day by day.

The software has established itself as a reliable, adaptable, and easy-to-use tool. Targeted training sessions, both in-person and remote, enabled rapid skill development, particularly on specific modules such as dashboards or purchasing management.

The passionate teams of this global leader now benefit from smoother planning, better-tracked data, and aligned practices from one site to another. A shared warehouse project is now under consideration, proof that the momentum continues, with the same ambition: strengthening performance through structured and connected maintenance.