Services

Our range of services

Our project process : The key to your success !

Our priority is to see your project succeed. Working through our project process, our teams of consultants and trainers will advise and guide you during the study and analysis phase in relation to your needs, as well as make specific adaptations, assist with settings and train users. This process has always been the key to the success of installing our CMMS with our clients.

Analysis

Our project managers will guide you in studying your exact needs and in drafting an overall analysis dossier. This dossier will detail the way your department is organised, analyse your processes, define the interfaces, the adaptations to be set, the prototypes to be produced, the rollout schedule, etc.

Advice

As an essential step in the implementation of AQ Manager Full Web, our consultants will advise you during the various stages of coding your entries, constructing tree diagrams, defining workflows, collecting and converting data, defining user profiles and so on.

Training

A CMMS trainer/consultant will be specifically allocated to your project. This person will handle the transfer of knowledge to the administrators and end-users. This training will provide them with a full set of operating skills for our application.

Web training

To provide you with a responsive service and avoid having to mobilise your teams and tie up your resources over long periods, we have developed a programme of web training courses. The advantage of this programme is that it can be easily incorporated into your schedule and it can also be recorded. Web training eliminates the need to travel and so reduces your expenditure and your impact on the environment.

Importing your data

To get your project up and running quickly, our application includes a powerful import engine. Importing your data into MS Excel, text files and from databases is child’s play.

Our teams can also handle this import work for you and hence supply our AQ Manager application to you with the data already installed.

Need to import data?

Interface with other applications

Our CMMS interfaces easily with your ERP, GPAO, accounting software, supervision software, etc. These gateways can be implemented through web services or by the way our import-export engine is set. They can also be automated and bidirectional.

Need an interface ?

Specific adaptations

To have a tool that is totally suited to your project, you may need certain specific functionalities (screens, reports, functions, etc.). Our various teams are there to listen to you so that they can understand your needs and then incorporate them into our AQ Manager application.

Need specific adaptations ?

Customer Support

Our support takes into account your situation and the implementation of our solutions in your company in order to provide you with an adequate answer to each of your questions.

Contact our customer support