LIMS Billing: Client and Payment Management

An ERP (Enterprise Resource Planning) manages financial flows, human resources, purchases, and inventory of a company. A LIMS, on the other hand, is specifically designed for laboratory processes. But the two are complementary and can be interfaced via an API to automatically transfer accounting entries from billing.

Yes. Depending on your contracts and each client’s profile, you can choose between an invoice generated as soon as an analysis request is closed, or grouped billing over a defined period: weekly, monthly, or quarterly. This second option is particularly useful for regular clients or those under framework agreements, who prefer to receive a single summary invoice rather than one invoice per request. Grouping is done automatically according to the rules you configure per client.

Yes. A service laboratory simultaneously manages numerous clients, with different negotiated rates, varying billing frequencies, and large volumes of analyses. AQ Manager handles this complexity through client-specific pricing, custom quotes, automatic reminders, payment tracking, and accounting interface. Whether you perform 50 or 5,000 analyses per month for external clients, the module adapts to your volume and workflows.

Yes. A laboratory invoice can group services subject to different tax regimes (analyses, reports, file management fees, transport costs, etc.) which do not always have the same applicable VAT rate. Our LIMS tool manages this configuration per billing line, ensuring fiscally correct invoices without manual intervention on each line.

AQ Manager covers all processes of a service laboratory, from sales workflow to payment tracking:

• Client quotes, orders, and invoicing with payment tracking and automatic reminders
• Management of internal and external test requests
• Scheduling of equipment, instruments, and personnel
• Sample library — tracking and traceability of all your samples
• Result entry, non-conformities, and complete audit trail
• Automatic generation and sending of analysis reports, certificates of conformity, and test reports by email
• Metrology and maintenance of your laboratory instruments
• Management of consumables stock and supplier purchases
• Electronic Laboratory Notebook (ELN) for sectors that require it
• Dynamic dashboards and performance indicators
• Mobile application to access field data in real time
• ISO 17025, GLP, and COFRAC compliance integrated at every step

And much more.

Yes. AQ Manager has a dedicated mobile application, compatible with iOS and Android devices. It allows technicians and laboratory managers to access field data in real time: result entry, sample tracking, consultation of ongoing workflows, and reception of email notifications. The application is particularly useful in sectors where teams move between multiple sites or intervene directly in production. It guarantees the same compliance and traceability as the Full Web version, without interruption in the workflow.

Each LIMS project deployment is accompanied by a training program adapted to your teams and your lab’s organization. Our trainers specialize in laboratory environments for over 30 years and help you configure the solution according to your setup, train your users, and remain available after go-live via dedicated support.

Discover the 8 key steps for implementing your LIMS software